Delivery Information

Delivery Information

Each piece of Linda Macdonald jewellery is handmade in our Cardross workshop. We aim to prepare and dispatch orders as quickly as possible, while taking the care required to finish and package every piece beautifully.

Dispatch times

Please allow approximately 3–5 working days for your order to be prepared and dispatched.

Some pieces may be available sooner, while commissioned, personalised or specially altered jewellery may take longer. Where a different timescale applies, we will let you know.

Please contact us before ordering when jewellery is required for a particular date, and we will confirm whether we can meet it.

UK delivery

UK orders are normally sent using Royal Mail Tracked 24.

Royal Mail aims to deliver Tracked 24 parcels on the next working day after dispatch, although this is not a guaranteed next-day service and some areas may take longer.

Tracking information will be provided when your order has been dispatched.

Current delivery charges, including any free-delivery threshold, will be shown at checkout.

International delivery

International orders are normally sent using a tracked Royal Mail international service.

Delivery times vary according to the destination and may be affected by local postal services or customs procedures. Please allow additional time for international delivery.

Customs charges

International orders may be subject to local import duties, taxes, customs charges or handling fees.

These charges are determined by the destination country and are the responsibility of the recipient. They are not included in our product prices or delivery charges.

Delivery addresses

Please check that your delivery address is complete and correct before placing your order.

Contact us as soon as possible if you notice an error. We may be unable to change an address once an order has been dispatched.

Delayed or missing orders

Delivery dates are estimates and cannot be guaranteed.

Please contact us if your parcel has not arrived within the expected timeframe. We will check the tracking information and assist wherever possible.

Contact us

For delivery questions or orders required by a particular date, please contact us:

Email: info@lindamacdonaldjewellery.com
Telephone: 01389 841848